Cenker Logistics | International Transportation, Warehousing
FAQ

Frequently Asked Questions

General Logistics Questions

We determine the most suitable transportation method together with our expert team based on the urgency, volume, and budget of your shipment. For highly urgent deliveries, we recommend air freight; for cost-focused, high-volume cargo, sea freight; and for flexibility and door-to-door delivery, road freight solutions.

Costs vary depending on the weight and volume (dimensional weight) of the cargo, the origin and destination, the selected mode of transportation, and additional services such as customs clearance, insurance, and warehousing. To provide you with the most suitable quotation, simply share your shipment details with us.

Although international transportation regulations impose limited liability, as Cenker Logistics, we strongly recommend our clients obtain comprehensive Cargo Insurance. With our in-house insurance department, we assist you in securing your shipment against all risks.

Operational and Technical Questions

Yes, we safely provide services for such shipments as well.

To ensure your cargo is delivered without damage, we provide packaging consultancy in accordance with air, road, and sea freight standards. You can receive support from our experts prior to loading to prevent potential damage and unnecessary volumetric costs caused by improper packaging.

The duration of customs clearance depends on the HS code and the applicable customs regime of the goods. To expedite the process, it is crucial that all required documents (Invoice, Packing List, etc.) are prepared at least 24–48 hours before the arrival of the vehicle or aircraft.

Service and Location Questions

Yes. Although we operate three different warehousing facilities based in Ankara, we provide international logistics services from all customs points, ports, and airports across Türkiye to destinations worldwide, thanks to our global agency network.

At our strategically located facilities, we provide bonded and non-bonded warehousing, inventory management, labeling, packaging, and distribution services. We can also develop customized “project-based warehousing” solutions tailored to your specific needs.

Absolutely. We provide professional consultancy services, especially for companies new to import and export processes, including operational guidance, delivery terms (Incoterms), and customs regulations.

REACH YOUR DESTINATION 100% SAFELY AND SECURELY